Tips for Your Visit

Arrival: For massage and skin care treatments, please arrive 15 min. before your scheduled treatment time to allow for check-in and consultation with your therapist. Your treatment is designed to begin at your appointment time, if you are more than15 minutes late for your appointment it will be taken off of your appointment time or you will have to reschedule.

Cancellation: Cancellations and appointment changes should be received at least 24 hours in advance in order for the spa to add availability for other clients. Excessive cancellations or no shows will require advanced payment to schedule an appointment.

Spa Attire: We suggest you wear comfortable clothing for all treatments. Remember to bring sandals for pedicures and make-up is not necessary to achieve that wonderful spa glow.

Cell phones: Please remember to silence your ringer while in the spa and in treatment rooms so as not to disturb other clients or interrupt your relaxation.

Jewelry and Valuables: Please leave jewelry and valuables at home when possible. Valley Springs Spa is not responsible for lost or stolen valuables.

Tips and Gratuities: Your tips/gratuities are greatly appreciated.

Payment: We accept cash, checks drawn on local banks, Visa, MasterCard, Discover and American Express. We accept payroll deductions for full-time Wellmont employees that have been employed longer than 90 days.

How to find us: We are located inside Holston Valley Medical Center, 3rd floor in D Building. Enter through the CVA Heart Institute entrance, bear right, and take the elevators on your left to the 3rd floor. Enter into the Holston Valley Specialty OB/GYN office and follow our signs to the first door on your right. You can always call (423) 224-3217 to speak with a spa representative for additional information.

Holston Valley Medical Center
130 W Ravine Rd., Suite 3A,
Kingsport, TN 37660

Valley Springs Spa, LLC is locally owned and operated.